(RB076) Italy Junior CRM Analyst

(RB076) Italy Junior CRM Analyst

15 feb
Amplifon Spa

15 feb

Amplifon Spa


Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 13,000 professionals every day in a network of 4,300 points of sale, 3,800 service centers and 1,900 affiliates, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it's only through strong investment in talent engagement, continuous professional development,

support and recognition that our people can exceed every limit and build a fulfilling career.

For our Milan office, we are currently looking for an intern in the CRM & Customer Operations Department an

Internship - Italy Junior CRM Analyst

Main activities

The Junior CRM Analyst Intern will support the Italy CRM Associate Manager in the following activities:

Supporting and assisting in analysis of results and impact of CRM campaign ( mailing and telemarketing activities)

Assisting in analysis of customer performance and behavior and in ad hoc analysis to support marketing activities

Managing Customer Database in order to contribute at its growth and accuracy of information

Supporting in internal business community content management and at creation of internal incentive plans

Supporting team in design and implementation of the new Dashboard Marketing Cloud and in automation of CRM campaigns reporting process

Skills and Experiences

Master's Degree in Economics, Marketing, Communication,


Engineering or

or similar

Possess advanced expertise in Excel (pivot, macro, statistics formulas), Access and PowerPoint

Knowledge of Qlick View, SAS/Dynamics, Marketing Cloud or similar software are a plus

Fluent in English (intermediate level)

Possess strong statistical skill and analytical capabilities

Have a strong inclination to data analysis combined with same attention to business impacts

Possess critical thinking, a clear and open communication, relational and team building skills

Job summary:

Job Function: CRM & Customer Operations - Country Italy

Position type: 6 months internship

Employment type: Full - Time

Country/Location: Milan, Italy

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