Sales Associate Russian And Chinese Speaker (PBI321)

Sales Associate Russian And Chinese Speaker (PBI321)

15 feb
Noventa di Piave

15 feb


Noventa di Piave

Today, Jimmy Choo encompasses a complete luxury lifestyle brand. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. The design direction is overseen by Creative Director Sandra Choi, who has a vision to create one of the world's most treasured luxury brands. Part of Capri Holding Group, Jimmy Choo has a store network encompassing over 180 locations in 32 countries and is present in the most prestigious department and specialty stores worldwide.

Jimmy Choo is recruitong Sales Associate Russian or Chinese Speaker for its new opening in Noventa del Piave.

Main responsibilities include:

Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony

Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour

Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service

Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty

Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management

Playing an active role in replenishing stock according to company procedures and policies

Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy

Participating and supporting the team in stock takes as and when required

Attending and participating in all store meetings and training events as required ensuring good communication is maintained

Participating in, and representing Jimmy Choo Importante Azienda promotional events and activities

Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times

Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance

Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets

Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company

Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures

Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested

Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique

Competencies and Experience Required:Demonstrable success gained as a sales consultant within a luxury brand
Excellent communication skills both written and verbal
Fluent English
Additional European languages would be beneficial
Demonstrable sales skills
Knowledge and understanding of the luxury market, customer service and fashion
Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs
Demonstrates respect and politeness and regularly exceeds customer expectations
Shows innovation and initiative in setting customer care standards

Personal Attributes:Enthusiastic, self-confident and self-motivated
Understand and represent the luxury lifestyle image of Jimmy Choo
Professionalism is maintained under all circumstances
Prepared to go the extra mile to achieve targets

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