[HNS352] Technical Knowledge Manager

[HNS352] Technical Knowledge Manager

06 ott
|
Haier Europe
|
Brugherio

06 ott

Haier Europe

Brugherio

For our HQ based in Brugherio (MB), we are looking for a:





Technical Knowledge Manager





The Technical Knowledge Manager is responsible to train service network on technical topics.



Furthermore, is the person that carry on the Company digital program inside the Service department.





Main Activities





- Assess training needs and certification requirements.

- Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.

- Prepare training material (video, ppt, scorm,..).

- Observe and evaluate results of training programs and make improvements.

- Train European and Overseas Service Managers / Service Providers,conduct on-site training when needed.



- Prepare training material (video, ppt, scorm,..).

- In charge for Service for the Company digital programs (User app assistance,Service app, IOT, etc).

- Manage escalation for Connectivity issues.





We are looking for





- Degree in Engineering.

- Proven experience as technical trainer (MDA+SDA products).

- Experience in designing technical course content.

- English, Italian.

- Fluent in English and Italian.

- Working knowledge in MS Office (specially Powerpoint).

- Travel 10% of the time.



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Puoi trovare l'offerta di lavoro originale su Kit Lavoro:
https://www.kitlavoro.it/lavoro/18447210/hns352-technical-knowledge-manager-brugherio/?utm_source=html

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