11 gen
Italiaonline S.p.A.

11 gen

Italiaonline S.p.A.


Mission and main responsibilities/activities of the position:

The candidate will be responsible for:

o provide training to DLS agents and staff;

o design the training interventions dedicated to the behavior for sale;

or organize the individual training modules;

o monitor the skills acquired in classroom and e-learning courses, through the creation of digital reporting and quality check systems;

o identify and plan training with an average time horizon according to the needs detected;

or accompany newly hired agents in the company through structured training on the job.


The ideal candidate has the following characteristics:

- has gained experience in the formation and development of commercial networks

- has specific skills and a professional approach:

o Negotiating capacity

o Ability to determine goals and return structured feedback

o Team work

o Management of a learning group (classroom management)

o Customer orientation (internal and external)

o Organization and task planning

o Result orientation

o Resistance to stress

or Problem solving

o Natural leadership (empathy)

o Availability for frequent travel

o Time management

- has knowledge

o Business dynamics

o Public Speaking – Effective communication

o Conflict management

o Knowledge of Digital ADV platforms (Google, Facebook and Linkedin)

or Advanced Office (excel and power point)

- has excellent communication skills;

- holds a bachelor's degree in humanities/economics

- has a fluent knowledge of the English language.

Location KPI

The ideal candidate will be measured on the following performance indicators:

- Achievement of commercial results following training interventions

- Respect for central and territorial planning

- Classroom management skills

- Professional approach in the management of support and training activities on the job

Place of work: Tuscany (Florence – Pisa – Arezzo)

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