(RRC-056) | Chapter Lead Retail Payments

(RRC-056) | Chapter Lead Retail Payments

01 gen
|
Ing Banking
|
Alia

01 gen

Ing Banking

Alia

Job Description: The Retail Payments Chapter Lead, reporting directly to the Tribe Lead Daily Banking, has the end to end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments. He/She Leads the team in prioritizing the activities among the backlog to strength the payments proposition in the market by delivering to the customer always a distinctive customer experience. He/she is in charge to define the strategic goals in close consultation with both the Tribe Lead and the commercial departments. As Chapter Lead, he/she leads the people’s growth of his/her chapter by emphasizing the strengths and challenge the weaknesses.

Key Responsibilities: To deliver specific activities to plan, develop, maintain, and monitor our payment products in order to achieve income and volumes targets To design and develop the payments product offering working closely with the CoE Pricing To continually assess the performance of the current products range, the regulatory landscape and external market trends and competitor developments to ensure the customer proposition as effective as possible To prepare sustainable recommendations across the products including innovations, improvements and changes To support the end to end process by engaging with the data and insights gathered about customers and process, to make suggestions as how changes to process or product could improve performance and better meet customer needs To develop effective and collaborative working relationships with all stakeholders and colleagues To represent the bank for the products at group level and outside the bank Competencies: Proven track record in understanding the retail payments sector, either in a front line or back office environment, including the regulatory and compliance requirements Experience of complex project and working effectively across functions, while managing stakeholders and governance requirements Well-developed communication and interpersonal skills, with the ability to produce clear and concise presentation, papers, business cases Numerate with analytical capabilities and experience of monitoring and tracking budgets/targets/financial performance and working data Proficient in all standard business application Qualifications and Skills: Master’s degree 5-10 years’ professional experience at management level Proven background in building and managing high performance teams Exceptional understanding of customers and products strategy experience and analytics Extremely customer-focused, continuously in touch with the network, to stay informed of market and industry developments Strong problem solver and ability to make effective decisions Ability to analyze and interpret data, using insights to further build direction Strong communication and presentation skills Leadership and influencing skills Ability to negotiate with all levels of management influencing investment and prioritisation Excellent level of English Experience in working as part of a cross functional leadership team Ability to work on an international level Duration : Permanent Location : Milan, Italy

Puoi trovare l'offerta di lavoro originale su Kit Lavoro:
https://www.kitlavoro.it/lavoro/29708436/rrc-056-chapter-lead-retail-payments-alia/?utm_source=html

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