Italian Customer Service Agent – Entry Level (Italia)

Italian Customer Service Agent – Entry Level (Italia)

Work Location: Remote position (must be based in Greece)
Relocation: Required – paid relocation package provided
Contract Type: Full-time
Languages Required: Italian (fluent or native), English (intermediate level)

Position Summary

Our client is hiring Italian-speaking Customer Service Agents for a remote support role. This is an entry-level position that requires relocation to Greece, from where the role will be performed remotely in line with operational requirements.

Key Responsibilities

- Handle customer inquiries in Italian via phone, email, and online channels

- Provide accurate information related to products or services

- Resolve issues following established procedures and service guidelines

- Log customer interactions and outcomes in internal systems

- Meet quality standards and productivity objectives

- Escalate cases when resolution cannot be achieved at first level

Candidate Profile





- Fluent written and spoken Italian

- Working knowledge of English (level B2)

- Previous experience not required; full training provided

- Comfortable using computers and internal tools

- Clear communication and problem-solving skills

- Ability to work independently in a remote environment

- Willingness to relocate and reside in Greece

Employment Offer

- Full-time employment contract

- Paid training

- Remote work arrangement from Greece

- Paid relocation package

- Employment benefits in accordance with local legislation

Equal Opportunity Statement

All applications will be evaluated based on qualifications and role requirements, without discrimination of any kind.

📌 Italian Customer Service Agent – Entry Level (Italia)
🏢 RDN Cons
📍 Italia