Reservation Supervisor atRoma Citta (Roma)

Reservation Supervisor atRoma Citta (Roma)

06 mag
|
H10 Hotels
|
Roma

06 mag

H10 Hotels

Roma

**Descripción**:
H10 Hotels is looking to hire a Reservations Supervisor to join our team at H10 Roma Città, located in Rome. Main responsibilities will include: - Professional and efficient management of individual and group client reservations.
- Supervision of the reservations team, ensuring a flawless and agile service.
- Optimization of room availability and distribution through direct and indirect channels (OTAs, GDS, website, travel agencies, tour operators).
- Daily management of Revenue strategies, analyzing daily pick-up and making rate adjustments as needed.
- Collaboration with the Sales Manager in the implementation of dynamic pricing strategies aimed at maximizing occupancy and profitability.
- Analysis of booking data and trends to identify opportunities for improvement, including competitive set studies and preparation of periodic forecasts.
- Up-to-date maintenance of all reservation and CRM systems, ensuring the integrity of data and information.
- Rapid response to special requests, ensuring that each booking reflects the client's needs and preferences.



**Requisitos**: - Previous experience of at least 2 years in a similar position in hotels of equivalent category.
- Excellent knowledge of the main PMS and TMS for SAP, as well as reservation systems (Travelclick, Lighthouse).
- In-depth knowledge of distribution channels and revenue management dynamics.
- Fluency in English and at least one additional language, preferably Spanish.
- Problem solving, organizational skills and strong customer orientation.
- Immediate availability is required.
- Residence in Rome is a must. **What we offer**: - We offer direct hiring by the company, with contractual and salary conditions to be defined according to the skills and experience provided. The remuneration will include a fixed part and a variable part linked to the achievement of annual performance objectives. Immediate availability is required.
- Type of contract: Tempo pieno.
- Benefits: Meal vouchers.

📌 Reservation Supervisor atRoma Citta (Roma)
🏢 H10 Hotels
📍 Roma

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