Candidati su Kit Lavoro: kitlavoro.it/lavoro/7ya62q

IT Support Technician (Tempo parziale – 2 days per week)

Duties and Responsibilities

Provide corrective service for a wide range of industrial products, performing hands-on maintenance as required and resolving complex issues. The role may involve installing new systems, including networking, as well as diagnosing a broad range of customer issues, both software- and hardware-related.

All tasks must be carried out in accordance with the company's technical and quality standards and procedures, with the goal of delivering a high level of customer satisfaction.

Key Responsibilities

- Work with customers to identify issues and develop and implement appropriate technical solutions
- Respond to service calls or escalate them within agreed timeframes
- Perform installation and maintenance of customer systems, e.g. PCs and mobile devices
- Develop and maintain customer relationships,



identifying opportunities to extend existing service agreements
- Support the development of testing and repair processes
- Liaise with help desks, support services, and support centers
- Perform troubleshooting and issue resolution

Requirements and Qualifications

- Minimum 2 years of experience as a field service representative or in a similar role
- Proficiency in English and Italian
- Experience in handling, maintaining, and safeguarding technical equipment
- Strong analytical thinking and problem-solving skills
- Team player
- Good time management skills
- Strong interpersonal and communication skills
- Comfortable using mobile tools and applications

Apply now!

Candidati su Kit Lavoro: kitlavoro.it/lavoro/7ya62q

📌 Information Technology Support Technician (Fermo)
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