Candidati su Kit Lavoro: kitlavoro.it/lavoro/8cenvu

Learning Officer – On board positionWe're seeking a Learning Officer to join our Human Resources Department onboard Costa vessels, playing a strategic role in driving people excellence, engagement and guest satisfaction.What Makes You Unique
Bachelor's degree (or foreign equivalent), preferably in Human Resources, Education, Psychology or related fieldsSolid experience in soft skills group training and learning delivery; experience in course development and instructional design is a plusBackground in Hospitality & Tourism strongly preferredExperience in English teaching within multicultural environmentsStrong facilitation, communication and stakeholder management skillsProficiency with MS Office (Word, Excel, PowerPoint)English and Italian knowledge at least B2 levelBusiness‐oriented mindset with strong organizational and analytical skills
Live Your Ambition, Lead Your ImpactYou are responsible for governing onboard learning activities, translating operational and business priorities into effective training solutions that enhance crew competences, engagement and performance,



fully aligned with Company procedures and goals.HR Governance, Compliance & Processes
Ensure that all onboard training activities are delivered in compliance with Company learning procedures, timelines and standardsCollect and structure training needs through operational observation and regular meetings with Hotel and D&E; Heads of DepartmentsAct as a business partner, analyzing Company indicators (On Board Revenue, Net Promoter Score, complaints, turnover, crew movement) to propose targeted training actions and follow‐up measuresEnsure accurate governance of learning documentation, reporting training coverage, effectiveness and outcomes to the HR Director and Corporate Learning teams
People Management, Talent & Development
Organize, deliver and facilitate classroom and online training sessions, ensuring quality, consistency and engagementAccountable for the onboard mentoring process, supporting

Candidati su Kit Lavoro: kitlavoro.it/lavoro/8cenvu

📌 Learning Officer (Italia)
🏢 Azienda importante del settore
📍 Italia