[H-930] IT Digital Channel Specialist

[H-930] IT Digital Channel Specialist

29 ott
|
Vodafone
|
Milano

29 ott

Vodafone

Milano

Role Purpose



The candidate will join the IT Customer Value Management (CVM) team, within the Information Technology department. The mission of the team is the solution design and delivery of the marketing applications managed in the area with focus on Campaign management, Digital Marketing and Loyalty&Rewards; applications.

The Digital Channel Specialist will be inserted in a small team of Digital Communication experts that are responsible of the analysis, design and configuration of the Digital Communicator platforms used in the area (push notification, email) and the Customer Data Platform (CDP).

The candidate, as IT expert of the area,

will have the governance of the digital platforms and will be in strictly contact with the business team to design new solutions and use cases and maintain the current applications from an IT perspective (data governance, data integrations, core capabilities,..).

The role foresees to become expert of one or more platforms used in the area in order to be the technical reference for that application.

Previous experiences in same areas and digital skills will be taken in great consideration (working in mobile app or web site development team, html/https knowledge, API Rest experience, …).

Moreover, the candidate will be responsible of the governance of the vendor involved in the area and the responsibility of the projects/activities he/she will be assigned (a good project management and analytics skills complete the skill requested).

The candidate will also collaborate with foreign colleagues and will be allocated in an international IT ecosystem with the opportunity to learn and be in contact with always new technologies.

Curiosity and familiarity in Technology and Leadership skills in managing different stakeholders in a complex environment is a must.





Key accountabilities and decision ownership



- Be the technical reference of the business Digital Marketing team

- Manage the E2E activities assigned to achieve the business requirements within the agreed timelines with high quality and in an Agile work environment

- Configure and maintain the digital platforms he/she will be owner

- Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers



Core competencies, knowledge and experience



- Experience of at least 5-7 years in IT departments as IT analyst, Developer or Digital expert

- Previous experience in campaign Automation platforms (Acoustic, Airship, Adobe, Salesforce,..)

- Strong knowledge of Digital ecosystems (CMS, App, Web, CDP, ,..)

- Knowledge of the main standard data communication processes (sftp,

API, Queue,..)

- Fluent in speaking and writing in English



Studies



- Bachelor degree in computer science and/or engineering



Osservazioni sulle Assunzioni



Attività annuncio



Pubblicato oggi

Puoi trovare l'offerta di lavoro originale su Kit Lavoro:
https://www.kitlavoro.it/lavoro/50737435/h-930-digital-channel-specialist-milano/?utm_source=html

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