Candidati su Kit Lavoro: kitlavoro.it/lavoro/8el1b4
Experteer Overview In this role you will drive a one-to-one clienteling culture in Gucci stores, shaping targets and the supporting tools. You will partner with Retail Excellence, Training and regional teams to align on goals and execution. You will translate strategic client development into actionable store initiatives and governance. This is a strategic, cross-functional position at the heart of luxury retail growth and client experience.
Retribuzione / Benefits Contribute to yearly and quarterly clienteling targets across all levers
Define frameworks, guidelines and tools to drive target achievement and cascade them through stores
Identify training needs and coordinate with Retail Training to plan and monitor effectiveness
Identify tool upgrade needs and help prioritize roadmaps with Retail Excellence
Set up a monitoring approach with regions for proactive governance and actionable reports
Use business insights to propose actions and projects to accelerate clienteling goals
Identify regional best practices and share learnings across regions
Collaborate with Kering and other brands to benchmark and adopt best practices
Gather field feedback via regular store visits with regions
Foster collaboration with global stakeholders (Retail Excellence, Retail Training, Retail, Kering) and Client Development regional teams
Responsabilità Min 5 years of experience in a similar luxury retail role
Proven understanding of luxury clienteling and client development
Strong knowledge of clienteling tools
Strong analytical capabilities
Proficiency in PPT, Excel, Word
Ability to translate strategic objectives into actionable operational content
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Candidati su Kit Lavoro: kitlavoro.it/lavoro/8el1b4
📌 GUCCI Global Client Development Coordinator (Milano)
🏢 Altro
📍 Milano
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