Customer Service (Italia)

Customer Service (Italia)

31 lug
|
Haleon
|
Italia

31 lug

Haleon

Italia

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Customer Service – Internship
About The Role
Haleon, a leading company in the chemical/ pharmaceutical OTC sector,



for the Milan headquarters is looking for a recent graduate to be included in internship within the Customer Supply Chain Team.
Key Responsibilities
The candidate will have the opportunity to operate in an international business context, within the Supply Chain Department.
The candidate will also have the chance to collaborate, supported by Customer Service, mainly in the following activities:
- Managing and monitoring customer orders through management systems (SAP, EDI, CRM) in order to ensure perfect business execution;
- Support new projects related to CSC’s digitalization;
- Support process innovation;
- Extract the necessary reports from SAP and CRM for analysis to support the business;
- Manage the orders prioritization according to requirements (insufficient stock situation, urgencies, etc.), providing proactive feedback to internal stakeholders;
- Manage customer complaints, returns and credit notes;
- Manage order-related activities according to the cut-off schedule;
- Fol

📌 Customer Service (Italia)
🏢 Haleon
📍 Italia

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