ppbAgile Lab /b is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. /p pHaving delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. /p pWith a highly skilled team of over 260 data engineers based in Europe, Agile Lab helps organisations with their data-driven transformation. /p pTake a look at our handbook to discover our core values and processes. /p h3 The opportunity /h3 pWe are looking to recruit a talented bAzure Data Platform Support /b to join our team. /p h3 RAL /h3 p€25K - €40K /p h3 Responsibilities /h3 ul liTechnical Support: Provide first-level support on reporting delivery platforms based on both cloud and on-premises infrastructure; /li liTroubleshooting: Assist in diagnosing and resolving technical issues, with autonomy and a strong sense of responsibility; /li liMonitoring: Perform system performance checks and proactively address issues; /li liDocumentation: Creating and maintaining documentation on common issues and solutions; /li liCollaborate with architects, software developers, and project stakeholders to ensure that the installation of new product releases and the introduction of new features occur smoothly and securely. /li /ul h3?️ Requirements /h3 ul liBachelor’s degree in computer engineering or computer Science; /li liPrevious experience as an Application Maintenance (+2 years); /li liOn-call availability; /li liLearning Ability: Strong desire to learn and improve technical skills; /li liCommunication:



Good written and oral communication skills. /li /ul h3?️ Skills /h3 ul liManagement Support Tools; /li /ul pServiceNow: Experience with ticketing, incident handling, change management, and service requests. Be able to classify and manage SLAs. Track escalations and follow-ups /p ul liCloud (Microsoft Azure); /li /ul pKnowledge of key Microsoft Azure services: /p ul liAzure VMs, Azure Storage, Networking (basic understanging, resource monitoring); /li liAzure Data Factory (pipeline monitoring, failure analysis); /li liDatabricks (basic understanding, job restarts); /li liAzure Synapse (basic SQL access for guided data extraction); /li liSQL Server (basic SQL access for guided data extraction); /li liAzure Analysis Services, Customer Insights (basic usage, troubleshooting, access setup). /li /ul ul liAzure Portal: Confident navigation, resource management, alerts, and logs. /li liMonitoring Alerting. /li /ul pDatadog: /p ul liView dashboards and logs; /li liAnalyze alerts; /li liUnderstand performance metrics. /li /ul pGrafana: /p ul liRead dashboards; /li liFamiliarity with metrics and alerting; /li liNo dashboard development, but capable of troubleshooting; /li /ul ul liCI/CD. /li /ul pJenkins /p ul liReading pipeline jobs, manual execution, re-run, log analysis. /li liBasic handling of variables/env/parameters. /li liAble to interpret errors and elevate relevant issues to developers. /li /ul ul liReporting. /li /ul pPower BI: /p ul liModify permissions when needed; /li liManage on-demand dataset refreshes.



/li /ul h3? We offer /h3 ul liFull Remote or hybrid working in our offices: Milan, Turin, Padua, Bologna, Catania and Rende; /li liReal work life balance; /li liTraining monthly budget (time and money); /li liA structured career path with clear expectations and salary for each level; /li liSupport of a buddy in the first week of work; /li liA coach as a guide in choosing the most suitable experiences for your ambitions; /li liBenefits and corporate welfare programs: company prizes and welcome pack with all the equipment you need to work; /li liAgile Nomads Experience: opportunity to work for 2 weeks abroad; /li liReferral premio, if you bring people as talented as you; /li liThe opportunity to attend one conference per year; /li liA company rated 4.8 out of 5 for employee satisfaction on Glassdoor and certified as a Great Place to Work /li liInclusive environment where you can be who you really are; /li liStimulating environment oriented to growth, both professional and personal. /li /ul h3? How we work /h3 ul liWe don't like hierarchies: we work as a team; /li liWe don't like bureaucracies, we prefer sense of responsibility; /li liWe like data, certainly, so anything that is measurable; /li liWe want to make a positive change in our industry; /li liEmpathy, humility, collaboration, and willingness to challenge ourselves are the basis of our work. /li /ul h3Please note /h3 ponly candidates based in European time zones (CEST or similar) will be considered for this position /p pThis position is open to all candidates, regardless of gender, and we strongly encourage applications from both male and female candidates pursuant to Art. 27 of Legislative Decree no. 198/2006, as well as those who identify themselves as non-binary or of any other kind. We are committed to fostering a diverse and inclusive workplace. /p /p #J-18808-Ljbffr

📌 Azure Data Platform Support (Remote) - SRE I (Roma)
🏢 Agile Lab
📍 Roma