Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Service Operations Manager
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guide-lines. Each day, you will plan and execute work with a first-time right approach with customers. This role is contributing to the Motion Service business area (Drives –Medium Voltage) in Italy.
Main stakeholders are customers, service teams, project managers and technical support functions.
Working with the customer (while on-site) to identify opportunities to improve operations and eliminate pain points
Performing field service tasks on medium voltage drives, identifying technical issues, and carrying out analysis both remotely and on-site
Executing installation, commissioning, maintenance, and troubleshooting activities on medium voltage drives
Preparing material lists needed for service activities and ensuring all materials, parts, and equipment are available and compliant with quality standards
Delivering service interventions with a first-time right approach, ensuring timely and high-quality execution
Preparing service reports and technical documentation to be validated by the customer
Traveling frequently across Italy and abroad for service activities and training
You enjoy working with electrical equipment, drives, and field service activities in the industrial and energy sector
You have experience or knowledge in testing, maintenance, or service in electrical environments (inverters, electrical motors, protection systems, power supplies, exciters)
You are highly skilled in troubleshooting and problem-solving within industrial electrical systems
You are passionate about technical problem solving, teamwork, and delivering high-quality service
Degree or technical diploma in Electrical, Electrotec
📌 Field Service Engineer (Italia)
🏢 ABB
📍 Italia