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Lounge Manager (Global Sporting Event) - Italian/English Speaking role at The iLUKA Collective The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.

Key Responsibilities

Develop a clear understanding of the daily programme schedule and content

Build strong working relationships with the venue staff to ensure a solid understanding of iLUKA’ s requirements

Support the Manager, F&B; and Lounge in managing the hospitality team onsite and all elements of F&B; within the programme

Work collaboratively with the Manager, F&B; and Lounge and iLUKA’ s Overlay Team to ensure all hospitality spaces are presented immaculately at all times

Develop event running schedules with the Manager, F&B; and Lounge for all relevant venues

Design and manage effective people-flow systems at each venue with the Manager, F&B; and Lounge

Review and understand all F&B; procedures for dealing with all possible circumstances, including additional guests, changes to table plans and schedule changes

Liaise with all relevant venue teams and work with the Manager, F&B; and Lounge to manage on site quality control of all F&B; elements, ensuring guests receive a high level of service at all times

Liaise with venue teams to ensure all relevant Health & Safety policies are implemented and adhered to





Liaise with operational teams to develop communications plans and procedures for advancing and hosting/staffing at each venue

Liaise with Guest Communications Team to ensure each lounge, venue & restaurant is prepared for guest numbers and any special requirements

Daily reconciliation of guest attendance at each venue

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge and Expertise

Fluent in English and Italian

Excellent organisational skills

Quality service orientated with a “Can Do” attitude

Previous experience of Event Hospitality

Strong time management skills with ability to meet strict deadlines

Excellent client and supplier liaison skills

Methodical, accurate and an eye for detail

Advanced computer skills especially in Excel and PowerPoint

Ability to multi-task and meet strict deadlines

Flexible approach to working hours and ability to adapt xkiyazw to a dynamic environment

High Level understanding of what constitutes excellent customer service

Able to build rapport at all levels

Proactive, positive approach to all tasks and a high degree of reliability

Ability to work in a calm, professional manner

Attributes

High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

Willing to roll sleeves up and get involved

Passionate about sport, hospitality and delivery

Able to work in a calm, kind and professional manner in a pressured environment

Ability to prioritise a demanding workload

Seniority level

Not Applicable

Employment type

Contract

Job function

Other and Project Management

Industries

Spectator Sports

Events Services

Hospitality

📌 Lounge Manager (Global Sporting Event) - Italian/English Speaking (Roma)
🏢 Altro
📍 Roma