Summary
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
Job Description
We are currently seeking a Senior Client Ambassador who will report to the Store Manager as part of our team in Milan Montenapoleone flagship store.
Your opportunity




To elevate the in-store experience beyond traditional luxury retail by delivering a refined, intuitive, and deeply personalized client journey. You will play a key role in building meaningful relationships, driving performance, and embedding a culture of natural, high-level client engagement within the team.
How you will contribute
- Drive and maximize store performance by striving to meet individual sales objectives, establishing yourself as a trusted advisor and relevant styling expert for every client.
- Master the art of client conversation: engage clients with curiosity and subtlety, asking the right questions to understand their lifestyle, preferences, and intentions.
- Translate listening into action by curating precise product selections, proposing alternative silhouettes and complementary pieces with ease and credibility.
- Go beyond product storytelling: enrich client interactions with references to art, culture,

📌 BALENCIAGA Senior Client Ambassador (Italia)
🏢 Balenciaga
📍 Italia