In this role you will lead reliability and CBM activities for Italy, guiding a dispersed team to deliver reliable equipment performance and customer value. You will work with customers, engineers, and sales to implement best practices, drive KPI-driven improvements, and ensure safety and contract objectives are met. The position offers a chance to shape reliability programs across a global services network and deliver measurable impact through technology and collaboration. This role combines technical leadership with customer-facing responsibilities in a dynamic engineering environment.
Lead reliability and Condition Monitoring contracts to achieve technical, operational, financial, and customer outcomes
Develop and manage contract action plans and KPIs to meet objectives
Promote and enforce Environmental, Health and Safety standards across the team
Manage customer contractual obligations related to reliability, inventory, and service delivery
Coach and manage a geographically dispersed team of Reliability Engineers
Provide technical guidance for RCA investigations and bad actor equipment resolution
Collaborate with global CSD and SDO teams to adopt reliability best practices
Support engineers in customer meetings and performance reviews
Ensure sites have tools, systems, and procedures for contract execution
Partner with End Users and Account Managers to pursue growth via upgrades and improvements
Review performance data to identify productivity and profitability opportunities
Coordinate with ServiceMax for record keeping, reporting, and dashboards
Build strong customer relationships and ensure long-term partnership success
Deliver contractual KPIs and participate in business reviews
Technical Degree or equivalent engineering qualification
Strong knowledge of plant maintenance and reliability engineering principles
Experience leading reliability, maintenance, or condition monitoring programs
Proficiency in vibration monitoring techniques
Strong customer-facing and stakeholder management skills
Ability to analyze operational and financial performance data
Excellent communication, coaching, and leadership capabilities
Willingness to travel to support customers and operations
In this role you will lead reliability and CBM activities for Italy, guiding a dispersed team to deliver reliable equipment performance and
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📌 Reliability Manager, Italy (Muggiò)
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📍 Muggiò