Experteer Overview
As a Partner Operations Manager in Italy, you will lead end-to-end installation, maintenance, and post-installation activities for Pickup and Return Points, aligning with Amazon’s customer‑centric delivery goals. You’ll manage complex partner ecosystems, drive strategic projects and process improvements, and scale operations across markets. You’ll use data‑driven insights to optimize performance while collaborating with cross‑functional teams and leadership. This role offers the chance to shape a world‑class delivery experience at a fast‑growing hub.
Retribuzione / Benefits
- Lead end-to-end installation, maintenance, and post-installation activities for Pickup and Return Points across markets
- Drive strategic projects including new product launches, geographic expansion, and process improvements
- Manage complex supplier relationships and negotiate SLAs to achieve high compliance
- Oversee hardware sourcing, importation logistics, and multi-country inventory management
- Apply AI and low/no-code tools to streamline processes and boost productivity




- Manage program finances including POs, invoices, and P&L; for cost centers
- Collaborate with cross‑functional teams to support business objectives
- Develop dashboards and KPI tracking to monitor uptime, cycle time, and cost performance
- Lead change management and scalable transformations across operations

Responsabilità
- Bachelor‑level degree or equivalent in operations, supply chain, or related field
- 3+ years managing end‑to‑end operational processes including installation or field service operations
- Experience managing supplier relationships with measurable performance improvements
- Experience using project management tools with milestone tracking
- Experience managing budgets exceeding $1MM annually including PO and invoice processing
- Experience conducting data analysis to identify issues and implement KPI‑driven improvements
- Experience managing hardware inventory or physical assets a

📌 Partner Operations Manager, Amazon PARP (Lombardia)
🏢 Experteer Italy
📍 Lombardia