In this role you will design and govern the end-to-end payments process for the Group across multiple countries, shaping how cash and invoicing operate at scale. You will align the process with the global Order-to-Cash framework and drive cross-country adoption, balancing standardization with local requirements. You’ll lead continuous improvement through automation and AI, and support the rollout of a leading SaaS platform. This position sits at the intersection of Finance, IT, and operations, delivering measurable liquidity and process excellence. Join a mission-driven team that puts customers at the center and values innovation and inclusion.

- short Friday work week
- tailored welfare plan
- flexible hybrid work
- diverse and inclusive culture
- focus on wellbeing and sustainability
- Design and govern the end-to-end payment and cash application process aligned with the Group Order-to-Cash architecture
- Define policies, SOPs and controls, including SoX readiness, for all operating countries
- Coordinate the Incomes & Back Office team in Italy to ensure process quality and SLA adherence
- Align country units (Italy, Spain, France first; Turkey and Israel later)



on standard model adoption while managing country-specific requirements
- Define and monitor KPIs such as DSO, on-time payment rate, cash application rate, aging buckets, and unapplied cash
- Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub)
- Lead continuous improvement initiatives (RPA, AI for cash application, disputes and dunning, reduce manual touchpoints)
- Support rollout of the I2C SaaS platform with phased deployments
- 7-8 years in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments
- Proven experience designing multi-country payment and cash application processes
- Strong knowledge of SAP, Oracle, or Workday Finance (at least one at senior level, SAP mentioned)
- Proficiency with BI tools for dashboards (Power BI, Qlik, or Tableau)
- Strong team coordination and cross-country stakeholder management
- Fluent English (C1+) and native or equivalent Italian
- Experience in CEE/EMEA governance at group level

In this role you will design and govern

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📌 Payment process owner (Milano)
🏢 Experteer Italy
📍 Milano