Software CRM (Customer Relationship Management)

Manager / Team Leader

As an Account Solution Engineer you help drive the sales cycle by transforming business needs into compelling, technically sound solutions. You act as a trusted advisor, delivering tailored demos and addressing stakeholder objections to showcase Salesforce capabilities. You collaborate across teams to align customer goals with our AI-powered CRM offerings and support the transformational journey. This role blends technical execution with strategic storytelling to create measurable business value.

- Lead and coordinate the end-to-end solution cycle with cross-functional teams
- Assess customer needs and position Salesforce as the optimal solution
- Demonstrate deep industry and technology understanding relevant to Salesforce solutions
- Develop and present customized demos and solution concepts to decision-makers
- Engage in product and sales training to maintain essential knowledge
- Meet quarterly and annual objectives set by management




- Respond efficiently to RFPsDrive the technical aspect of the sales process
- Pursue internal training and mentorship opportunities
- Occasionally travel to engaging customer sites
- Fluency in Italian and English
- Bachelor in Computer Science or related degree
- Experience delivering Digital Transformation strategies and customer success
- Proven track record in solution engineering, consultancy, delivery, or training for enterprise software
- Strong oral, written, presentation, and interpersonal communication skills
- Effective time management in a dynamic team
- Team player with collaborative problem-solving
- Curious, practical, and passionate about technology and knowledge sharing
- Willing and able to travel occasionally
- Alignment with core competencies including leadership or volunteer experience

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📌 Account Solution Engineer (Cusano Milanino)
🏢 Experteer Italy
📍 Cusano Milanino