Experteer Italy is looking for a Customer Care Manager to enhance the customer experience through data-driven insights and continuous improvements. This role involves monitoring KPIs, identifying service issues, and conducting audits on after-sales support.
The ideal candidate has a minimum of five years' experience in customer satisfaction management, strong project management skills, and proficiency in data analysis. Fluency in English is required. Join us to make a significant impact in a global wellness-focused environment.
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📌 Global Customer Experience & Quality Lead (Cesena)
🏢 Experteer Italy
📍 Cesena
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