Experteer Overview
In this role you will own the Italy launch of Terapia, a new digital product connecting patients with therapists. You'll lead operations, onboarding, and product shaping to fit local users, with impact on early-stage growth and scaling. You'll collaborate with cross-functional teams to adapt the offering based on feedback, aiming for a well-functioning product ready for expansion. Based in Rome, you'll drive hands-on execution and measurable outcomes in the initial phase.
Retribuzione / Benefits Own the Terapia Italy project including operations, onboarding therapists, and local product adaptation
Engage with users to uncover blockers and translate feedback into actionable improvements
Design and scale go-to-market processes with repeatable playbooks after pilots
Onboard and manage the first cohort of therapists in Italy and prepare for scaling
Adapt operations and product based on feedback to improve patient-therapist matching
Deliver 90-day goals: hire and enable the first customer success team, recruit therapists,



interview patients, optimize the matching system
Communicate feedback with Docplanner teams to inform product and operations strategies
Responsabilità Hands-on experience owning outcomes in a small team or early-stage setup
Launched a product, market, or operation from zero to first real users
Regular user conversations influencing decisions
Comfort with decisions based on incomplete data and owning the outcome
Experience designing and scaling GTM processes and scaling operations from small to larger volumes
Proficiency with simple tools (Docs, Sheets) to communicate clearly
Requisiti fondamentali Healthcare insurance
Wellness benefits
Generous time off
Local perks (meal vouchers, transport allowances, parental leave)
Career growth opportunities
Global and diverse team environment
Flexible work options

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📌 Project Manager - psychological project (Roma)
🏢 Altro
📍 Roma