We are looking for a

RECEPTIONIST (m/f/a)

to strengthen our Sonnwies team

Your Tasks With Us

- Warmly welcoming and looking after our guests on site and fulfilling individual guest requests
- Correspondence of emails and guest messages
- Transmitting the most important information to the respective department heads and the management
- Check- in and check-out of guests
- Cordial and professional guest care and active communication with guests
- Receiving various guest in-house bookings
- Complaints management
- Maintaining the guest files in ASA-J
- Preparation and updating of all administrative work

What You Bring With You

- Professional experience in the upscale hotel industry
- Good knowledge of German, Italian and English
- ASA-J knowledge and ReGuest knowledge an advantage
- Computer and IT skills (Microsoft Office package)
- Enthusiasm for the job
- Good communication skills
- High guest orientation
- Reliability and flexibility
- Well-groomed and confident appearance





What We Offer You

- All-inclusive onboarding at the start of work for a good start
- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
- Individual working time models as well as health, pension and social insurance
- Performance-related pay
- Free staff restaurant with breakfast, lunch and dinner (also on days off)
- Accommodation in staff houses if required
- Free parking in underground parking spaces
- Attractive further training and career and promotion opportunities
- Organization of events and excursions for employees
- Discounts on SPA treatments, store products and partner hotels
- Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond
- Free use of the fitness studio
- 6-day week

#J-18808-Ljbffr

📌 Front Office Receptionist (m/f/d) (Laion)
🏢 Sonnwies Dolomites
📍 Laion