Job Description
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Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast‑growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Responsibilities
Configure and support production software applications
Write and optimize basic SQL queries
Debug and resolve software issues
Research, analyze, and recommend improvements for organizational use of software applications
Create and maintain technical documentation
Recommend, configure, and administer software configuration/development changes
Collaborate with software vendors to resolve application issues, both short‑term and long‑term (root cause analysis)
Resolve application errors and issues through periodic testing, help‑desk tickets, and other methods
Create documentation related to software operations and support
Profile
Knowledge of application architectures (web, client‑server, mobile) and application monitoring techniques
Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
Knowledge of virtualization technologies, especially vSphere vMware
Knowledge of infrastructure operations and environment management




Knowledge of debugging and problem‑solving in software environments
Academic background: technical diploma or equivalent
Italian native or fluent; English good
Availability to travel
Strong motivation, proactivity, teamwork, and ability to work independently
Strong time‑management skills and consistently meeting deadlines
Openness and a strong desire to improve solutions, systems, and processes, and enforce procedures
What We Offer
An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of key leaders started at first‑level responsibilities
A robust training system with our internal Academy and 250+ available modules
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
Sustainability practices and the ability to design and lead projects that create real social or environmental impact
On‑site position with no remote work option, work organized in shifts
Gross Annual Salary (GAS): EUR 24,000 – EUR 36,000; basic salary only, the variable component will be detailed in the offer.
Equal‑Opportunity Employment
Amaris Consulting is proud to be an equal‑opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. xysqume For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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📌 Help Desk- italian english speaker (Torino)
🏢 Informatica / Software
📍 Torino