At Clarios, we are producing the world’s best batteries, essential for the evolving future of transportation. Our advanced, low-voltage batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. Ready to direct your talent and coordination expertise towards shaping the future of our global standards at Clarios? Then take on the challenge and become part of our Customer Excellence team!
Sta pensando di candidarsi? Non aspetti, scorra verso il basso e invii la sua candidatura il prima possibile per non perdere l'possibilità.
Power your future with Clarios and explore the possibilities with us.
As a Customer Excellence Professional (m/f/d), you will drive best-in-class customer satisfaction by ensuring intensive customer relationships and communication. You will coordinate integrated service processes from order entry to on-time delivery and order fulfillment, meet service and inventory targets in balance with cost objectives, and support cross-functional projects to continuously improve Customer Excellence and supply chain-related processes and costs.
The position will be based in our Clarios EMEA office in Brescia, Italy.
What you will do
Coordinating integrated service processes from order entry to on-time delivery and order fulfillment.
Monitoring and posting customer orders received via EDI, TecCom and other channels.
Managing the initial set-up of new customers, including processes, master data and special requirements, in close collaboration with Sales and customers.
Acting as main interface to service providers and carriers, including delivery coordination and invoice approval.
Delivery management,



ensuring on-time delivery of batteries by analyzing inventories and incoming deliveries and allocating goods to delivery notes.
Organizing labeling activities and work orders.
Monitoring storage performance regarding age, quality, quantity, costs and efficiency.
Planning material requirements and managing packaging and decoration materials in line with purchasing processes.
Ensuring achievement of defined KPIs (e.g. on-time quantity fill, claim management).
Supporting customer satisfaction through effective claim management.
Maintaining master data, including label management and Bill of Material updates.
Supporting continuous improvement and cost-saving projects.
Creating purchase orders for the Customer Excellence team (e.g. carriers, service providers, supplies).
Archiving and maintaining documents in accordance with internal requirements (RIM).
What makes you a good fit
Completed apprenticeship, secondary education second stage or a similar degree in logistics, sales or administration.
Several years of relevant work experience (approx. 3-4 years) in Sales, Production or Logistics, preferably in an industrial or international environment.
Experience in the automotive industry is an advantage.




Strong analytical skills combined with excellent self- and time-management abilities.
High awareness of external and strategic influences such as legislation, fuel costs and environmental requirements.
Sensitivity and understanding of dangerous goods shipments.
Advanced proficiency in SAP and Microsoft Office applications.
Strong communication skills with the ability to collaborate effectively with various stakeholders.
Fluency in English and Italian, both in spoken and written.
What we offer you
As a technology leader with strong brand (VARTA and OPTIMA), Clarios notably lives on the creativity, capability and satisfaction of its employees. Therefore, we offer people with drive and power many good reasons to join us:
Working in an international environment.
Strong commitment to integrity, values, social engagement, and sustainability.
AD&D; Insurance.
Meal vouchers.
Flexible and trust-based working hours.
Mobile work policy.
Internal Learning Academy and LinkedIn Learning. xysqume
Equal Employment Opportunity
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email
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📌 Customer Excellence Professional (m/f/d) (Brescia)
🏢 Altro
📍 Brescia