ppbSegula Technologies /bis looking for one bTechnical Delegate /b to join our team and support an important Client. /pphe Technical Delegate will have to perform missions to accelerate repair vehicles in EE. /ppEach TD could work on a single vehicle or on an issue affecting several vehicles. He’s part of the technical Assistance process and team. /ppThis SoW covers all required intervention and related services on Fleets vehicles (Failure investigation, Root Cause analysis and repair, SW update, Field Action execution, High Voltage battery repair etc.). /ph3Deliverables /h3ulliThe TD will have to use PAMIR for having the full traceability of each case. /liliThe TD will have to perform mission at dealer shop, transferred from Level 1 or Level 2. /liliWorking also with other departments, he will have to fill-in some CIR-A (Customer Incident Report-Assistance) to explain every issue affecting several vehicles to ask Engineering to provide robust solution. /liliEfficiency will be measured through: Positive solutions and Leadtime of the cases assign to the TD /liliService level Expected (to be confirmed after the bid assignment): managing 1 visit/ day, visit reporting in Customer Systems /li /ul /p #J-18808-Ljbffr

📌 Automotive Field Diagnostics/Flying Doctor - Technical Delegate (Italia)
🏢 Groupe SEGULA Technologies
📍 Italia