ppWe are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's /p pProvide on-site IT support for desktops, laptops, and peripheral devices. /p pInstall, configure, and maintain hardware and software as per organizational standards. /p pHandle hardware and software troubleshooting, including break-fix support. /p pCoordinate with OEM/vendors for hardware repairs, replacements, and escalations. /p pManage and maintain IT inventory, including asset tracking and documentation. /p pPerform system imaging for laptops and desktops. /p pSupport printer setup, troubleshooting, and network printer installations. /p pAssist in conference room setup, AV support, and meeting room technologies. /p pProvide VIP/end-user support with high-touch service. /p pSupport Office 365-related issues and general user account troubleshooting. /p pInstall and troubleshoot compliance/security software.



/p pProvide support for Mac devices alongside Windows systems. /p pEnsure adherence to defined Service Level Agreements (SLA s). /p pDocument incidents, resolutions, and maintain knowledge base articles. /p pSupport after-hours activities, events, and recurring meetings when required. /p h3Required Skills Qualifications: /h3 pStrong knowledge of desktop/laptop troubleshooting and configuration. /p pHands-on experience with hardware support and peripheral devices. /p pBasic networking knowledge including DHCP, DNS, and LAN connectivity. /p pExperience in printer/network printer setup and troubleshooting. /p pFamiliarity with Office 365 su pport. /p pGood communication and interpersonal skills. /p pAbility to work independently in a dynamic environment. /p pExperience in inventory management and vendor coordination /p pField Support Specialist ( Freelance / Dispatch) Abruzzo, Italy /p /p #J-18808-Ljbffr

📌 Field Support Specialist ( Freelance / Dispatch) (Italia)
🏢 TECEZE
📍 Italia