ph3Experteer Overview /h3pIn this role you will lead and scale MotorK’s commercial engine across Sales and Customer Success, driving consistency, data quality, and accountable performance. You will build scalable systems and enablement to support rapid growth across European markets, partnering with senior leaders to shape go-to-market and lifecycle management. You’ll apply AI-enabled insights to reporting and decision-making, and ensure robust GTM execution. This is a high-impact, strategic leadership role at the heart of MotorK’s revenue trajectory. /ph3Retribuzione / Benefits /h3ulliLead Revenue Operations CRM including data quality and Salesforce governance /liliOptimize CRM architecture, pipeline hygiene, and enterprise reporting /liliDrive forecasting accuracy and pipeline review cadences /liliOversee CRM tool administration and overall commercial tech stack /liliOwn strategic architecture and continuous optimization of commercial systems (sequencing tools, AI-assisted reporting) /liliLead product and commercial enablement via internal Academy (curriculum, content, adoption) /liliCreate centralised RFQ repository and codify know-how for complex bids /liliIntroduce AI-assisted reporting for projects, customers, and performance /liliOwn the full customer lifecycle framework (onboarding, health, renewals, churn risk)
/liliDefine upsell/cross-sell framework for retail customers /liliStandardize CSM delivery with ChurnZero and customer segmentationDevelop enterprise go-to-market playbooks, stakeholder maps, and kickoff docs /liliLead cross-sell/upsell campaigns with segmentation, sequencing, and measurement /liliDesign compensation plans, quota frameworks, and pricing strategies /liliDrive sales productivity initiatives and campaign execution across markets /li /ulh3Responsabilità /h3ulliCommercial excellence or revenue operations leadership in B2B SaaS with large customer base (3,000+ accounts) /liliExperience standardising and scaling selling and customer success across multiple markets /liliStrong Salesforce and modern revenue tech stack knowledge (ChurnZero a plus) /liliAbility to operate strategically and operationally (pricing strategy to CRM hygiene) /liliProven ability to influence senior stakeholders including Country Managers and C-levels /liliRetail-focused software experience preferred; automotive sector exposure a premio /liliData-driven mindset with AI-assisted tooling for reporting and insights /liliFluent in English; Italian or other European languages advantageous /li /ulh3Requisiti fondamentali /h3ullihybrid working pattern /lili10 days smart working allowance /lilioffice in Milan near Lambrate station /lilipermanent role /lili40-hour work week /liliopportunity to work at AI-driven scale in automotive /li /ul /p #J-18808-Ljbffr
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