ph3Job Description /h3pA luxury resort located in the heart of Umbria is seeking an experienced and dynamic Spa Manager to lead all spa operations and ensure an exceptional guest experience. This role requires a highly professional leader with strong operational skills, a passion for wellness, and the ability to maintain the highest standards of service in a refined environment. The selected candidate will oversee the spa team, treatments, retail operations, wellness programs, and guest satisfaction. /ph3Responsibilities /h3ulliLead and manage daily spa operations to ensure seamless service delivery and outstanding guest experiences. /liliSupervise, train, and motivate a team of therapists, receptionists, and wellness professionals. /liliDevelop and maintain treatment menus, wellness programs, and seasonal offerings in alignment with the resort’s luxury standards and brand identity. /liliEnsure compliance with all health, hygiene, and safety regulations. /liliManage inventory, retail sales, supply orders, and cost control. /liliCollaborate with other departments, including Rooms Division, FB, and Marketing, to support integrated guest experiences and cross-promotions. /liliImplement guest feedback processes and continuously improve service quality.



/liliMonitor financial performance, prepare reports, and contribute to budgeting and forecasting. /liliMaintain a strong presence on the spa floor to support team performance and guest engagement. /li /ulh3Qualifications Experience /h3ulliMinimum 3–5 years of spa management experience, preferably in a luxury hotel or resort environment. /liliStrong leadership, communication, and team development skills. /liliExcellent understanding of spa treatments, wellness programs, and high-end service standards. /liliSolid knowledge of operational procedures, budgeting, and revenue management. /liliFluency in English required; Italian is a strong advantage. /liliProfessional certifications in wellness, spa management, or related fields are preferred. /liliStrong guest-focused attitude with a commitment to excellence. /li /ulh3Personal Attributes /h3ulliProfessional, discreet, and able to handle confidential information. /liliHighly organized, detail-oriented, and solutions-driven. /liliPositive, inspiring, and able to cultivate a harmonious work environment. /liliPassionate about wellness, hospitality, and luxury service. /li /ul /p #J-18808-Ljbffr

📌 Spa Manager - Resort (Italia)
🏢 Try Talent
📍 Italia