ppIn this role you will oversee the strategic development, optimization, and administration of our Salesforce platform, guiding an external team of admins and developers. You’ll ensure CRM solutions align with business goals, improve user experience, and meet security and governance standards. You’ll collaborate with IT, Sales, and Marketing to design and deliver Salesforce-based improvements and integrations. This is a global, impact-driven position at a company advancing diagnostic solutions. You will lead initiatives that shape how we drive customer-centric responses across the business. /pulliEqual opportunity employer /liliDisability accommodations /liliSalesforce platform management: administration, configuration, performance monitoring, and updates /liliSolution design and implementation: deliver CRM solutions aligned with business requirements (Sales Marketing) /liliGovernance and security: ensure compliance with internal policies and regulations (e.g., GDPR) /liliTeam leadership: coordinate Salesforce developers, administrators, and analysts /liliIntegrations: oversee integration of Salesforce with other enterprise systems (ERP, BI, etc.) /liliStakeholder management: liaison between IT, executive leadership, and business units to gather requirements and define roadmap /liliTraining and support: develop training plans for users and internal teams /liliKPI monitoring: analyze usage and performance metrics to optimize processes /liliProject management:



oversee end-to-end delivery including planning, budgeting, execution, and risk mitigation /lili5+ years in managing Salesforce (Sales Cloud, CRM analytics, Marketing Cloud, Service Cloud) /liliExperience in Field Service projects /liliKnowledge of DevOps tools for Salesforce (e.g., Azure DevOps, Jira) /liliFamiliarity with AI and automation in CRM environments /liliDeep understanding of the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) and integration techniques /liliProficiency with Salesforce automation tools (Flows, Process Builder) and development practices (Apex, LWC) /liliKnowledge of API integrations, middleware, and cloud architecture /liliSalesforce certifications are a plus /liliExcellent analytical and problem-solving abilities /liliFamiliarity with Data Governance and Cybersecurity best practice /liliStrong leadership and team management skills /liliEffective communication with technical and business stakeholders /liliResults-oriented and able to work in complex environments /liliAbility to manage more than one project concurrently /liliProactive mindset and continuous improvement attitude /liliTraveling /liliFluent spoken and written Italian and English (C1) /li /ulpIn this role you will oversee the strategic development, optimization, and administration of our Salesforce platform, guiding an external te… /p /p #J-18808-Ljbffr

📌 Corporate IT Salesforce Manager (Saluggia)
🏢 Experteer Italy
📍 Saluggia