ph3About Agicap /h3 pCreated in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale‑ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France. /p pAgicap allows Finance teams of Mid‑Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid‑market companies. /p pWe have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024. /p pThese additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world. /p pWe believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure! /p h3The Job /h3 pOn a daily basis, you'll alternate between support, internal product knowledge and side‑projects: /p ul liHandle incoming requests from internal teams (CS Care first, then Sales, Onboarding…) – qualify them, prioritize them, and know what can wait. /li liInvestigate product bugs and limitations: reproduce, understand, document – then elevate cleanly to Support Engineers with a solid case (logs, context, hypotheses). /li liPartner with Product Managers and Tech on the right solutions, then bmeasure their real impact /b on internal users. /li liDesign btraining sessions /b – both onboarding and continuous learning. Each role (CSM, Sales, Onboarding) has its own product learning path. /li liBuild and maintain the binternal documentation /b on Notion – articles, videos, quizzes. Think of it as a real editorial product, with users and metrics. /li liOrchestrate internal communication around bnew features /b:



you make a feature understandable and actionable for 100+ teammates. /li /ul pConcrete examples: structuring an onboarding learning path for new CSMs, spotting a recurring pattern in CS Care tickets and proposing a durable fix, writing the documentation for a new payment feature ahead of release. /p pHow we work in the team: /p ul li12 PKMs, binternational team /b covering all Agicap markets (FR, IT, ES, DE, UK…) /li libDaily sync /b within the sub‑team to align on priorities and ongoing projects. /li libMonthly sync /b with Product Managers on upcoming features. /li liManager: bMatteo /b, based in Milan — the team operates in bEnglish /b day‑to‑day (Italian is a nice plus). /li libAI in our daily workflow /b: we actively integrate AI (Claude, internal agents) to speed up ticket resolution, structure documentation, and surface patterns across requests – it's a real continuous improvement project. /li libSpringboard mindset /b: many internal doors open from this role, especially toward Product Management. /li /ul h3Who we're looking for /h3 pWe're targeting a bjunior / end‑of‑studies profile /b (0–2 years), with concrete signals rather than a perfect CV: /p ul liBackground in bengineering /b, bComputer Science /b, or a bMaster's in economics/finance /b with a tech / banking specialization – what matters most is that bAPIs /b, bJSON /b, and an IDE like bVS Code /b don't scare you. /li liInitial experience (internship, school project, side project) in bproject management /b, bproduct /b, btech support /b, or bticketing /b. /li liComfortable with bcontext switching /b: you can move from a bug investigation to a training session to a product meeting in the same morning. /li liComfortable in a bfast‑paced and demanding environment /b: the rhythm is sustained, requests come in continuously. /li libOwner mindset /b:



you see your topics through to the end, you don't drop an investigation halfway. /li libKey soft skills /b: resilience, humility, curiosity, pedagogy, rigor, ability to prioritize. /li liLanguages: ul libFluent English required /b (international team) /li libItalian, French, or German /b: a real plus. /li /ul /li /ul h3The technical context you'll encounter /h3 ul libDaily tools /b: Notion (documentation), ticketing tools, frequent use of VS Code to dig into raw data. /li libTechnical formats /b you'll need to grasp: ul liREST APIs, JSON, basic application logs. /li liEndpoints and related tools (Swagger, Postman…) /li /ul /li libBusiness domain /b: bbanking connectivity /b: ul liOpen Banking, aggregators, PSD2, a rich and exciting field, which we'll teach you in‑house. /li liBank File Connectivity (Ebics, Swift) /li /ul /li /ul h3What we offer /h3 ul liAn binternship in Milan /b at a fintech scale‑up growing fast internationally (8 countries, 8,000+ customers). /li liA brole at the heart of the product /b with rare cross‑functional exposure for an intern: Tech, Product, CS, Sales, Marketing. /li libReal PM springboard /b: 5 PKMs have moved into Product Manager roles after an average of 2 years. It's our best internal product school. /li libHigh‑level discussions /b on substantive topics: banking connectivity, product reliability, scaling. /li liMilan offices, meal vouchers, health insurance, and the ecosystem of a scale‑up that invests in its talent. /li libStart date: September /b /li /ul h3Hiring process /h3 ul libScreening /b with me Théo (Senior Talent Acquisition) – 30 min to discuss your background and motivation. /li libFirst interview /b with bRomain /b (culture fit, Agicap vision, role understanding) – 45 min. /li libSecond interview /b with bMatteo /b – blive case study /b (prioritization + analysis, doc to read beforehand) – 1h. /li /ul p€2,900 - €3,000 a month /p pAGICAP is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity! /p pNon vediamo l'ora di incontrarvi ! /p /p #J-18808-Ljbffr

📌 Product Knowledge Manager DI (VIE) (Milano)
🏢 Agicap
📍 Milano