Product Support Specialist (Cantarana)

Product Support Specialist (Cantarana)

31 lug
|
Swegon Italy
|
Cantarana

31 lug

Swegon Italy

Cantarana

ppbSwegon Group AB /b, owned by Investment AB Latour and listed on the Stockholm Stock Exchange, is a market-leading supplier in the indoor environment sector, offering solutions for ventilation, heating, cooling, and climate optimization, as well as related services and qualified technical support. Swegon has subsidiaries and distributors worldwide, along with 23 production facilities located in Europe, North America, and India. The company employs over 4,100 people and recorded a turnover of SEK 10.3 billion in 2025. /ppSwegon in Italyconsists of two companies, both acquired by the Group, and two main locations: /pullipbSwegon Operations /b, located in Cantarana di Cona (VE), specialised in the industry of Commercial/Industrial Chillers and Heat pumps with, approximately, 400 employees. /p /lilipbSamp S.p.A. /b, located in Concorezzo (MB), specialised in the design and construction of air handling units with more than 100 employees; /p /li /ulpThese are leading companies in their respective markets and have been acquired by the Group.br/ /ppbAre you looking for an international company where you can challenge yourself and grow? /b /ppJoin our team! For bSwegon Operations /b we are looking for abProduct Support Specialist /b. This position, based in thebBusiness Development Department /b, will supportbHead of Strategic Product Management /b, working closely with Product Management Team. /ph3ABOUT THE ROLE /h3pIn this role, you will be responsible for managing, configuring, monitoring, and updating the selection software, ensuring that it effectively supports commercial processes. You will also contribute to the development and maintenance of tools and supporting documentation for the sales network and the Product Management team. /ph3In particular, you will support the team in the following activities: /h3ulliProvide support to the sales team in the use of the selection software, including training and day-to-day operational assistance; /liliMonitor and resolve errors or issues related to unit configuration,



including technical data and sales pricing; /liliGather feedback from the sales team, customers, and internal stakeholders to drive the continuous improvement of tools; /liliCollaborate with the IT department and external vendors to define enhancement specifications, system integrations, and software upgrades; /liliParticipate in implementation projects and the rollout of new modules and tools; /liliWork closely with Product Managers and technical teams to ensure the consistency and accuracy of product data, including performance, configurations, and system limitations; /liliDevelop and maintain marketing tools; /liliSupport the Product Management team in the development, promotion, and value proposition of HVAC system solutions; /liliAssist in the preparation of technical documentation and internal presentations; /liliContribute to product launch activities, product range updates, and phase-in/phase-out processes. /li /ulpAvailability to undertake short-term national and international travel is required. /ph3REQUIREMENTS AND SKILLS /h3ulliTechnical background (A Master's degree is preferred); /liliFluent knowledge of the English language, both written and spoken; /liliExcellent organizational and analytical skills, with a proactive, team-oriented approach and the ability to adapt to a dynamic and ever-changing environment. A genuine curiosity and strong interest in the HVAC industry. /li /ulh3WHAT WE OFFER /h3ulliPermanent contract and free access to the company canteen; /liliFlexible working hours and lavoro da remoto. /li /ulpIn a global environment, we offer exciting challenges, working alongside skilled colleagues in a culture shaped by our core values:bcustomer empathy /b,btrust /b, andbcommitment /b. These values influence all our decisions and the way we interact with one another. /ppAt Swegon, we promote an open and flexible organizational culture, wide opportunities for development, and a strong focus on work-life balance. We place great importance on personal qualities, welcome candidates from diverse backgrounds, and are actively committed to diversity and gender equality. /ppWork Location: Cantarana di Cona (VE) – Italy /p /p #J-18808-Ljbffr

📌 Product Support Specialist (Cantarana)
🏢 Swegon Italy
📍 Cantarana

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