31 lug
|
HERMES MAROQUINERIE-SELLERIE (HMS)
|
Torino
31 lug
HERMES MAROQUINERIE-SELLERIE (HMS)
Torino
ph3GENERAL ROLE /h3 pThe Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity. /p h3MAIN RESPONSIBILITIES /h3 ul liAdvise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience; /li liBe a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services; /li liSupport customers providing all type of information, including aftersales product care suggestions; /li liDevelop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships; /li liCollect and update client data, in accordance with privacy policy and company procedures; /li liPlay an active role in customers’ events and animations whenever needed; /li liBuild a solid product knowledge, keeping updated with novelties, prices and stock availabilities. /li /ul h3PROFILE /h3 ul liBachelor’s degree preferably, but not mandatory,
with a fashion/linguistic focus; /li liFluency in Italian and English. A third language will be considered an advantage; /li liProfessional background: experience in direct sales to clients, preferably in a luxury goods boutique; /li liProficient with Excel / IT tools; /li liWilling to work temporarily. The fixed-term contract is estimated to cover six or seven months with expected full-time working hours; /li liProfessionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. /li /ul h3Hermès engages positive and passionate people who own the following requirements: /h3 ul liExcellent interpersonal and communication skills, with a customer service orientation; /li liTeam player mentality to build meaningful relationships and ability to work autonomously; /li liAvailability, flexibility and dynamism to function in a high-pace environment; /li liDetermined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense. /li /ul pIn Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès! /p /p #J-18808-Ljbffr
📌 Sales Associate Temporary - Boutique Torino
🏢 HERMES MAROQUINERIE-SELLERIE (HMS)
📍 Torino