Your assignment will be the following:

- Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up
- Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales
- Support the Sales Team in order to carry out smooth and successful transactions with their clients
- Assist on-and-off the sales floor
- Support with visual merchandising directives and back-of-house duties such as shipping and inventory control
- Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client
- Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products




- Support control and management of stock

Profile:

This position requires at least 2 years of experience on a similar assignment within a strong Luxury House like ours.

Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.

Regular attendance and punctuality.

Ability to professionally interact with management and coworkers.

Excellent verbal and written communication skills.

Strong organizational skills, multi-tasking and prioritizing capabilities.

Fluency in Italian and English is mandatory.

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📌 Fixed-term - sales associate leccio h/f (Firenze)
🏢 Balmain
📍 Firenze