ph3Job description /h3 h3Area of tasks, responsibility, and goals in the organizational area /h3 pContribute to ensuring a high level of customer loyalty by proposing advanced technical solutions and tailored support services, aimed at effectively resolving complex technical issues and guarantee rapid response. /p pThe position requires close collaboration with the Customer Care team and cross-functional departments, promoting a proactive, customer‑focus approach to enhance overall customer satisfaction. /p h3Main Responsibilities: /h3 ul liManage the assigned customer portfolio, maintaining and developing long‑term business relationships; /li liIdentify the specific needs of the customers and the specific objectives of individual projects; /li liHandle quotation processes, negotiations, and sales of company services, including maintenance, reconditioning, upgrades, and rebuilds; /li liWork closely with the Application department to define the most suitable technical and commercial solutions; /li liPrepare and issue quotations, ensuring alignment between customer requirements, technical specifications, studies, and cost structures, with careful attention to official documentation sent to customers; /li liUpon order acquisition,



ensure the accurate and timely transfer of all relevant information to the Project Management department; /li liConstant communication and relationship with customers and suppliers; /li liWork closely with agents and business partners, providing operational and commercial support; /li liIdentify and develop new business opportunities and customers; /li liEnsure internal CRM/ERP systems are consistently updated. /li /ul h3Education /job experience: /h3 ul liTechnical High School Diploma /li li3 – 5 years of professional experience in technical‑commercial roles such as sales engineering, customer care, or after‑sales support, preferably in medium – large industrial companies. /li /ul h3Expectation / requirements of the job holder: /h3 ul liSolid knowledge of industrial products, services, and technical solutions; /li liAbility to analyze customer needs and propose effective technical and commercial solutions; /li liStrong commercial mindset with a customer‑focus approach and the ability to build long‑term business relationships; /li liGood organizational, communication, and negotiation skills; /li liTeam working attitude; /li liInterest to travel for customer visits, trade shows, and industry events; /li liGood knowledge of English, another language as Spanish or German is considered a plus. /li /ul h3What We Offer: /h3 ul libJob Type /b: Full‑time, Permanent /li libCompensation: /b EUR 20.000 – 60.000 /li liContinuous professional development and career growth opportunities /li liA dynamic, inclusive, and international work environment /li /ul /p #J-18808-Ljbffr

📌 Customer Care Sales Engineer (Capannori)
🏢 Andritz
📍 Capannori