In this role, you will translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You’ll work within Promat to support design, testing, and validation, collaborating with sales, product management, R&D;, and engineering. The position involves cross-country travel to Poland, Italy, Spain, France, or Belgium to service demanding industrial processes. You will help drive continuous improvement and maintain up-to-date expertise in products and standards. Join a purpose‑led, collaborative culture that values development and well-being.
Retribuzione / Benefits
- Provide technical application support to customers and colleagues
- Develop compliant insulation and refractory solutions
- Interpret customer requirements and specifications
- Support projects from design through to after-sales
- Prepare and review technical documentation
- Ensure compliance with industry standards and regulations
- Respond to technical enquiries and troubleshoot issues
- Collaborate with Sales, Product Management, R&D; and Engineering teams
- Manage multiple technical projects and priorities
- Liaise with testing and certification bodies
- Support product testing and validation activities
- Contribute to continuous improvement initiatives
- Deliver accurate and practical technical guidance
- Maintain expertise in products, applications and industry standards
Responsabilità
- Experience in high-temperature insulation, refractories, or industrial furnace applications
- Ability to interpret technical specifications, drawings and customer requirements
- Strong analytical skills with excellent attention to detail
- Confident preparing technical calculations, documentation and recommendations
- Effective communication skills and ability to work with customers and internal teams
- Practical, solution‑focused approach to problem‑solving
- Ability to manage multiple priorities in a fast‑paced environment
- Collaborative mindset with a commitment to continuous learning and improvement
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