Key Responsibilities

- Respond to customer inquiries via email, phone, and chat in a professional and timely manner.
- Assist customers with product features, order issues, and technical troubleshooting.
- Escalate complex issues to the appropriate team when needed.
- Ensure a high level of customer satisfaction by providing personalized support.
- Maintain accurate records of customer interactions in our CRM system.

Requirements

- Native or fluent in Italian (C2 level).
- Strong communication skills in English (minimum B2 level).
- No prior experience required – entry-level candidates are welcome!
- Positive attitude and willingness to learn.
- Ability to work on-site in Lisbon.

What We Offer

- Competitive base salary.
- Comprehensive benefits package, including private health insurance.
- Relocation assistance (if applicable).
- Paid training to help you succeed in your new role.
- A vibrant and multicultural work environment.
- Opportunities for career growth within the company.

📌 Junior Italian Customer Support in Lisbon (Roma)
🏢 Azienda importante
📍 Roma