ph3Careers | Front Office /h3pFull Time /ph3Night Manager /h3h3Purpose of Position /h3pO’Two Hotels is seeking a responsible and composed Night Manager to lead overnight operations across Terra by O’Two and Mar by O’Two. This role carries the keys to the quiet hours: guest care, safety, service recovery, handovers, emergency response and operational control while the broader leadership team is off‑site. /ph3Key responsibilities /h3ulliLead the overnight operation and act as manager on duty during night shifts. /liliOversee late arrivals, early departures, guest requests, complaints, incidents and service recovery. /liliSupport night audit procedures, revenue checks, handovers and system accuracy. /liliCoordinate with Security, Housekeeping, Room Service, Maintenance and Front Office during overnight hours. /liliEnsure guest safety, hotel security, emergency procedures and quiet-hour standards are maintained. /liliConduct property walks and identify presentation, maintenance, security or operational concerns. /liliPrepare clear morning handovers for management and relevant departments. /liliCoach and support overnight team members to deliver professional service with confidence. /li /ulh3Essential /h3ulliMinimum 3 years’ front office or night management experience, including manager-on-duty responsibility. /liliMust currently hold a similar role within a 4-star luxury or 5-star luxury hotel environment. /liliProtel PMS experience is essential. /liliStrong night audit, cashiering,



guest recovery and emergency response experience. /liliAble to work night shifts, weekends and public holidays. /liliMust be eligible to work in South Africa. /li /ulh3Preferred /h3ulliExperience in an international or internationally branded hotel environment will be highly advantageous. /liliFirst aid, fire-life-safety or hotel pre-opening experience will be advantageous. /li /ulh3Key Competencies Skills /h3ulliCalm, mature and decisive during overnight operations. /liliStrong sense of ownership and accountability. /liliExcellent handover, reporting and follow-up discipline. /liliGuest-focused with good recovery instincts. /liliAble to protect standards when fewer leaders are present. /li /ulh3What We Offer /h3ulliThe opportunity to be part of O’Two Hotels as we grow into two distinct worlds: Terra by O’Two and Mar by O’Two. /liliA professional luxury hospitality environment where human touch, uncompromising detail and collective success matter. /liliExposure to hotel pre-opening activity, operational growth and cross-department collaboration where relevant. /liliOngoing learning, development and career growth. /liliA culture built around our team promise: Transform. Grow. Thrive with Pride. /li /ulh3Closing Date /h3pClosing date: 31 July 2026 /ppO’Two Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /ppBack to Careers /p /p #J-18808-Ljbffr

📌 Night Manager (Front)
🏢 O'Two Hotels
📍 Front