Air Logistics Customer Care is part of a team in the Customer Care Center responsible for coordinating transport activities ** Your Role**: Stage Level for CCL daily job Deal with customer onboarding and implementation to ensure to transfer customer requirements into KN systems so that Operational Care & Global Services are clearly informed about deliverablesQualify customer inquiries and provide quotations within corporate guidelines for pricing, up-selling, and requisite follow up and closure ** Your Responsibilities**:
Manage the monitoring of customer shipments in order to provide with proactive updates to customers and with problem solving (by collaborating with other stake-holders) in anticipation of a customer complaint **Your Skills and Experiences**: - Great analytic and organization skills
- Good knowledge of English
- Persuasive **About Kuehne+Nagel*** With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies. CONTACT Chiara Oglino

📌 Air Logistics Customer Care Trainee (Ancona)
🏢 Kuehne+Nagel
📍 Ancona