We're FBK, the global leading Tender Management software company. We help Life Sciences & Healthcare company to unleash the potential of every Bid and Tender — and for that, we need you to join us as a Junior Sales Operations.

The team

You'll be part of our Sales team, working closely with Customer Account, Marketing and Product.

You'll play a key role in supporting the commercial engine of FBK, helping structure processes, improve data quality, and enable the Sales team to perform at their best, while growing your skills through a structured learning path.

If you like working at the intersection of data, processes, and people, and enjoy turning complexity into clarity, you'll feel at home here.

The work you'll do

- Support the Sales team in managing and optimizing processes and workflows
- Maintain and update CRM data to ensure accuracy, consistency, and reliability
- Help prepare sales reports, dashboards, and forecasts to support data-driven decision making
- Collaborate with Sales and Marketing to support lead management, pipeline tracking, and handover processes
- Assist in monitoring key sales KPIs and performance metrics
- Support the preparation of sales materials, presentations, and internal documentation
- Contribute to the continuous improvement of sales tools, templates, and operational processes

The skills you bring

- Degree or ongoing studies in Economics, Business Administration, Management Engineering, or a related field
- Fluent in Italian (mother tongue) and proficient in English (B2 or higher)




- Strong interest in sales operations, business processes, and data analysis
- Good analytical mindset with attention to detail and accuracy
- Comfortable working with spreadsheets and data
- Ability to work in a structured way and quickly understand processes and interdependencies
- Proactive, reliable, and eager to learn in a fast-paced environment
- Willingness to be collaborative, inclusive, and to embrace diversity with strong interpersonal skills
- Ability to work as a team to drive additional value and expertise
- Familiarity with CRM tools (e.g., Dynamics, HubSpot, Salesforce)
- Basic knowledge of sales funnels, pipeline management, or revenue operations
- Interest in automation and AI tools to improve operational efficiency

What FBK can offer you

- The opportunity to work in a unique and fast-growing field: Tender Management
- A growing team from diverse backgrounds to learn from and work with
- Investment in your personal growth and skill development (career paths, L&D; courses, mentorships, and more)
- Internship or apprenticeship with compensation, depending on experience and background
- A unique combination of innovative atmosphere paired with great professionalism and self-responsible work
- We measure results, not effort. We teach, not supervise. We solve, not execute.

How we hire

- Intro call with a member of the recruitment team to explore fit and alignment
- In-person meeting with the team if Milan-based, virtual otherwise
- Quick call with a member of the Leadership Team

📌 Junior Sales Operations (Milano)
🏢 FBK
📍 Milano