**Key Responsibilities**:
**IT Infrastructure Management**: Oversee the organization’s IT infrastructure, including hardware, software, and networks, ensuring seamless integration and optimal performance. **Leadership and Team Development**: Direct and mentor a high-performing IT team, fostering a collaborative environment that encourages professional growth and innovation. **Strategic IT Planning**: Develop and execute a comprehensive IT strategy and technology roadmap that aligns with corporate goals and operational needs, including annual budgeting. **Policy and Compliance Management**: Establish and implement IT policies, procedures, and best practices to ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, PCI-DSS). **Network Security Oversight**: Champion a robust cybersecurity posture by developing security policies, managing security operations, and leading internal and external IT audits. **Cost-Agevolazioni Analysis**: Conduct thorough analyses of IT investments and vendor partnerships to ensure cost-effectiveness and high-quality service delivery. **Training and Technical Support**: Empower employees through comprehensive training programs and provide prompt technical support to resolve issues efficiently. **Disaster Recovery and Business Continuity**: Develop and maintain a comprehensive disaster recovery and business continuity plan, conducting regular testing to ensure operational resilience. **Vendor Management**: Manage relationships with IT vendors, negotiating contracts and monitoring performance to ensure service quality and cost-effectiveness. **Cross-Department Collaboration**: Work closely with executive leadership and operational stakeholders to identify opportunities for process improvement and leverage technology to enhance service quality. **Documentation Management**: Create and maintain thorough documentation for all IT systems, policies, and procedures to ensure operational consistency,



facilitate knowledge sharing, and support compliance efforts. **Asset Management**: Oversee the management of IT assets, including hardware and software inventory, ensuring accurate tracking, maintenance, and lifecycle management to optimize resource utilization and minimize costs. **Qualifications and Skills**:
**Educational Background**: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred). **Experience**: Minimum of 5 years of progressive experience in Information Technology, with at least 3 years in an IT management or leadership role. **Technical Expertise**: Strong knowledge of IT systems, software, hardware, and emerging technologies. **Certifications**: Relevant certifications such as CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are advantageous. Preferred certifications include ITIL 4 Managing Professional, PMP, or CISSP. **Leadership and Communication**: Exceptional leadership, communication, and interpersonal skills to effectively collaborate with team members and stakeholders at all levels. **Strategic and Analytical Thinking**: Ability to align IT strategies with business goals, anticipate future needs, and make informed decisions to support organizational objectives. **Project Management Proficiency**: Strong skills in planning, organizing, and executing IT projects, including resource allocation and risk assessment. **Problem-Solving and Security Management**: Excellent analytical skills to troubleshoot complex issues and a solid understanding of cybersecurity best practices and data protection regulations. **Preferred Qualifications (Nice-to-Haves)**:
Master’s degree (MBA or M.S. in a technical field). Proven experience managing IT operations in a multi-site or global environment. Familiarity with cloud-native or hybrid-cloud environments (AWS, Azure, Google). Demonstrated experience in vendor management and contract negotiation.

📌 IT Manager (Napoli)
🏢 We Are Fiber
📍 Napoli