About the Role

The Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.

Main Responsibilities

- Welcome guests and manage check-in/check-out procedures, providing information about the hotel and local area;
- Answer phone calls and respond to inquiries professionally;
- Register guests and maintain accurate guest records;
- Respond to online reviews to ensure positive guest engagement;
- Coordinate with the housekeeping department to support smooth hotel operations.

Requirements

- Strong communication and interpersonal skills;
- Customer-oriented attitude and attention to detail;
- Ability to work in a fast-paced and dynamic environment;
- Reliability, professionalism,



and a positive attitude;
- Enthusiasm to learn and develop new skills.

We Offer

- Hands-on experience in a professional hotel environment;
- Mentorship and training from experienced staff;
- Compensation for your work and dedication;
- Meals provided during work shifts;
- Opportunity to develop customer service and hospitality skills.

What We Expect

Professionalism: Maintain a high standard of conduct, appearance, and reliability.

Enthusiasm: A strong desire and enthusiasm to work hard and learn new skills.

Positivity: A positive, cheerful attitude that contributes to a welcoming atmosphere for guests and colleagues.

📌 Front Desk Operations Intern (Italia)
🏢 Hotel Domani
📍 Italia