**ROCCO FORTE HOTELS** **HOTEL DE LA VILLE** **Rome** Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. **HOST/ESS** **Main Purpose**:
The Hostess/Host is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome.
**Reports to**: Head Hostess. **Main duties**: - Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures;
- Answer phone calls and manage the restaurant mail correspondence to book reservations;
- Support the Maitre in assisting the Guests;
- Carry out final bill operations and cash management, when needed. **We offer**: - Fixed-term contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months.



You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations. **Competencies required**: - Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role. **Other requirements**: - Professional experience in the same role;
- English knowledge at Intermediate level;
- Valid HACCP certification;
- Knowledge of F&B; management software;
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail. **Workplace**:Hotel De La Ville, Via Sistina, 69, 00187 Roma. Contratto di lavoro: Tempo determinato, Somministrazione Vantaggi: - Mensa aziendale

📌 Host/ess (Roma)
🏢 Rocco Forte Hotels
📍 Roma