We're looking for Italian speakers for several different projects right now!
Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!
**What you will do**: - Handle tickets, following support procedures and policies.
- Follow specified workflows for incident identification, escalation, resolution and closure.
- Track and follow cases to ensure they closed in an efficient and timely manner.
- Work towards reaching targets as set out by client statement of work as well as internal targets.
- Ensure high quality and safe experiences for both people and businesses.
- Follow company and client procedures and guidelines. **Requirements**: - Superior verbal and written skills in Italian
- Very good English knowledge
- Ability to understand the main ideas of complex text on both concrete and abstract topics
- Ability to fluently interact without strain for either party
- Experience working with direct consumers, in B2C environment; B2B is a distinct advantage
- High attention to details and follow through
- An effective team player who can also work independently
- Proven ability to deal with problems and solve them effectively
- Professional customer service skills: solutions mindset, helping nature,



passion for the customer and the customer experience
- Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) **Benefits**: - Complete support to help you ease your relocation to Greece (or client covers your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Companythat fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

📌 Italian Speaking Customer Support Agent (Bari)
🏢 Next Job Abroad
📍 Bari