ABOUT THE JOB Reporting to the Product Quality Manager, this role contributes to quality control throughout the production process, supporting the analysis of non-conformities, issuing and managing supplier deviation requests to customers, handling customer complaints, and implementing corrective and preventive actions, with a focus on technical documentation, acceptability criteria, and continuous improvement. MAIN RESPONSIBILITIES Demonstrates thorough knowledge of company procedures and work instructions, including established best practices, and ensures their correct application. Understands and applies customer specifications related to products and processes, as well as requirements for the notification and management of non-conforming products. Issues and manages supplier deviation requests in compliance with specific requirements, ensuring proper internal recording and traceability (ERP updates and data server archiving). Coordinates the investigation of internal and external non-conformities, promoting the implementation of effective corrective and preventive actions (e.g. RCCA, 8 D). Participates in regular customer meetings,



gathering feedback and identifying opportunities for quality performance improvement. Manages customer source inspections, ensuring adequate quality support. Maintains continuous alignment on the progress of assigned production orders by actively participating in production meetings. Contributes to the analysis of quality performance (e.g. scrap, rework, customer complaints), providing data and reports to support the Product Quality Manager. Supports the verification of the correct application of acceptability criteria and quality procedures throughout the entire production process. Manages quality support activities related to the monitoring and resolution of production orders with open issues. Manages and keeps quality documentation up to date, including work instructions. Reviews and updates procedures within the area of responsibility, ensuring alignment with internal requirements and customer specifications. SUPERVISORY RESPONSIBILITY Not applicable. #J-18808-Ljbffr

📌 Quality engineer (Parma)
🏢 Lincotek Group
📍 Parma