DT Business Analyst Commercial – Aftersales (Brugherio)

DT Business Analyst Commercial – Aftersales (Brugherio)

01 ago
|
Candy Hoover Group
|
Brugherio

01 ago

Candy Hoover Group

Brugherio

ph3Responsibilities /h3ulliCollect and analyze business requirements. /liliSupport users in formalizing requirements, addressing solutions, and designing processes from a digital transformation point of view. /liliManage and lead specific tasks or streams within a project, identifying phases, monitoring progress, and providing day‑to‑day training and production support. /liliSupport users in project activities and testing of new functionalities and enhancements. /liliInteract with other DT areas to deliver a range of solutions. /liliInteract with third‑party suppliers, validate proposed solutions, and monitor activity planning, associated costs, and due dates. /liliWilling to travel, domestically and internationally, in accordance with project needs. /li /ulh3Qualifications /h3ulliProven application experience or knowledge of main aftersales processes, preferably in the home‑appliance industry. /liliBasic knowledge of end‑to‑end supply‑chain processes in sales and reverse logistics. /liliKnowledge of pricing models in B2B/B2C channels. /liliDegree in Management Engineering or Information Technology. /liliMinimum 4–5 years of professional experience in a similar position within multinational or consulting firms, preferably in sectors with high industrial complexity and advanced IT environments. /liliFluent in Italian and English.



/li /ulh3Soft Technical Skills /h3ulliAbility to meet deadlines and prioritize requests. /liliCreative and analytical thinker with strong problem‑solving skills. /liliExcellent interpersonal relationships, communication, and team collaboration skills. /liliSelf‑starting attitude and comfort working in both small and large teams. /liliFlexibility to adjust priorities when business needs change. /liliExperience with front‑end usage/implementation such as CRM (Salesforce preferred), B2B/B2C portals, or custom applications. /liliBasic knowledge of SAP modules (SD, MM) and integration with FI‑CO. /liliStrong project‑management skills and familiarity with Agile methodologies. /li /ulh3Employment Information /h3ulliEmployment type: Permanent contract, full‑time. /liliNational Collective Bargaining Agreement (CCNL): Metalmeccanici Privati. /liliMinimum gross annual salary: €50,000. /liliVariable incentive scheme based on predefined performance objectives (KPIs). /liliTravel: domestic and international as required. /li /ulh3Benefits /h3ulliFree canteen. /liliSmart working. /li /ulh3Equal Employment Opportunity /h3pHaier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. /p /p #J-18808-Ljbffr

📌 DT Business Analyst Commercial – Aftersales (Brugherio)
🏢 Candy Hoover Group
📍 Brugherio

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