An exciting opportunity has arisen to join a small and energetic team in the La Marzocco France branch office.

We are looking for a dynamic and proactive Back Office Specialist.

In this role, you will play a crucial role in ensuring customer satisfaction by providing exceptional back-office support across order management, logistics, and administration.

This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and takes pride in delivering high-quality operational support.

Key Responsibilities

- Manage customer communications regarding orders, shipments, and general inquiries
- Process purchase orders, validate pricing, and manage acknowledgments using SAP
- Use the company’s internal ERP system (SAP) to perform daily operational tasks
- Coordinate and review import/export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents
- Monitor stock levels and manage purchases from the headquarters
- Create and manage factory purchase orders in SAP to align stock with customer demand




- Work closely with the local warehouse to ensure timely arrivals and dispatches
- Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders
- Generate and analyse sales reports
- Handle office supply management and oversee office equipment maintenance

Requirements

- Proactive, organized, flexible, and service-oriented personality
- Strong attention to detail
- Excellent time management skills and ability to multitask and prioritize
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook), internet tools, and databases
- Experience with SAP (mandatory)
- “Can-do” attitude and willingness to take ownership
- Minimum 2–3 years’ experience in a similar role, ideally in a manufacturing or logistics environment
- Bachelor’s degree
- Experience with import/export processes
- Solid understanding of the full customer care cycle, from order to delivery
- Proficiency in French & English

Location: Paris, Rue Petrelle, 22

The position is offered as a tempo pieno role.

📌 Back Office Specialist (Parigi)
🏢 La Marzocco Group
📍 Parigi