Area Manager ICQA (Inventory Control and Quality Assurance)
We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance team. Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network, where we manage fast-moving inventory. Each center operates under high‑speed, high‑reward conditions, and adherence to policies and procedures is essential.
Key Responsibilities
- Lead and supervise a team of hourly associates, including team leads and a data analyst, assigned to inventory control, quality assurance and problem‑solving operations within the fulfillment center.
- Support safety programs and compliance to ensure a safe work environment for all associates.
- Coordinate inventory control, quality assurance and problem‑solving operations in accordance with network strategies, ensuring compliance and consistency with SOX.
- Conduct shift planning and forecasting, assign and direct work, and oversee projects to streamline processes, increase quality, and optimize productivity.
- Review KPIs daily, weekly, or monthly and perform quality analysis on any behaviors or processes that could impact inventory integrity and customer experience.
- Gain expertise in key fulfillment center process paths and exception handling to drive continuous improvement alongside the operations management team.
- Support interviewing and training of fulfillment center managers and associates, developing talent and hiring the next generation of managers.
A Day in the Life
You’ll work shifts at one of our fulfillment centers, overseeing inventory control, quality assurance and problem‑solving operations. Your day typically starts with a team huddle, where you review previous shift performance, set daily goals, and address any ongoing issues. Throughout your shift, you conduct inventory discrepancies analysis, oversee the resolution of receiving issues, and coach team members on accuracy improvement. You regular
📌 Area Manager ICQA (Italia)
🏢 Amazon
📍 Italia