Key Account Manager – Position Overview

Apply for Key Account Manager at MacGregor in Genova, LIG, IT. This full‑time on‑site position offers great opportunities for career growth. MacGregor – Let’s shape the future together.

Key Responsibilities

- Drive profitable sales growth and ensure reliable service delivery for a defined set of strategic customers.
- Act as the primary point of contact for assigned key accounts, taking full ownership of sales performance, service execution, and customer satisfaction.
- Work closely with internal teams to deliver on commitments, plan and execute targeted sales plays, and resolve customer needs.
- Develop and maintain account plans, set and track sales targets, prepare forecasts, and continuously identify opportunities to grow revenue across spares, maintenance, and service offerings.
- Proactively use data and customer insights—such as account performance, fleet operations, dry‑docking schedules, and buying patterns—to identify opportunities and translate them into proactive sales plays.
- Execute and follow up on proactive sales plays to drive growth and strengthen relationships.
- Monitor account performance and take corrective action to ensure revenue, margin, and service‑level targets are achieved.
- Build and maintain strong, long‑term partnerships based on reliability, trust, and continuous improvement.
- Maintain active relationships with all key stakeholders at customer accounts and engage regularly as relevant to the account’s business priorities.
- Escalate internal roadblocks that impact delivery or customer experience through a win‑room format, and bring forward constructive suggestions on customer engagement to key executive stakeholders.
- Coordinate internal stakeholders to maintain alignment on account plans, priorities, and ensure proactive issue resolution.




- Work closely with Customer Experience, Service and other teams to deliver on SLAs and ensure a seamless customer experience.
- Report directly to the Sales Director, Europe.

What You’ll Need to Succeed

- Minimum five (5) years of experience in an account manager role (preferably in the maritime industry).
- Proven track record of planning and executing successful sales growth.
- Results‑ and future‑oriented, solution‑focused mindset.
- Experience in stakeholder management and customer interaction skills.
- Bachelor’s degree in Maritime Engineering, Sales or Business – nice to have.
- Excellent feedback on working with different roles and organisational levels.
- Possibility to travel to visit customers when required (locally or internationally depending on the accounts).
- Good written and spoken English skills – French or Italian language skills are considered an advantage.

Equal Opportunity Employer

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

About MacGregor

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, and drive our business forward. With us you will be part of an international collaborative working culture that offers challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. Values guide our work: integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders; quality is valued in our processes, products and services to improve our customers’ performance and our own competences; safety is essential in everything we do.

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📌 Key Account Manager at MacGregor (Genova)
🏢 MacGregor
📍 Genova