You will join our IT eCommerce team, supporting digital transformation and platform optimization projects in an international context.
Responsibilities
- Gather and document requirements for eCommerce platform enhancements and new features
- Write and refine user stories and epics for development teams
- Prepare configuration guidelines for eCommerce solutions
- Support development and testing phases, ensuring requirements are met
- Collaborate with business partners and IT teams to translate business needs into technical specifications
- Identify gaps in existing eCommerce functionalities and propose improvements
- Ensure security and compliance requirements are considered in solution design
- Provide training and documentation to end users and support teams

Qualifications
- 5‑7 years of relevant experience as a Business Analyst, preferably in IT eCommerce projects
- Experience in requirements gathering, documentation, and process improvement for eCommerce platforms
- Experience with configuration guidelines and supporting development/testing phases




- Experience in digital transformation or platform optimization projects
- Experience with technical teams and understanding of IT landscape
- Bachelor’s degree in Business, Information Systems, or equivalent
- English and Italian fluent
- Strong communication skills
- Strong analytical and problem‑solving skills
- Strong organizational skills
- Adaptability in multicultural environments

Benefits
- An international community bringing together 110+ different nationalities
- An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
- A robust training system with our internal Academy and 250+ available modules
- A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
- At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impac

📌 Business Analyst IT E-commerce (Italia)
🏢 Mantu Group
📍 Italia